Support

Help, right where you need it

Most questions are answered inside the app and in our documentation. When you need a hand, here's where to look and how to reach us.

Ways to get help

Start here

Step-by-step guides for logging hours, tracking compliance, coordinating supervision, and exporting board-ready reports.

The help center covers the questions that come up most, from validation warnings to account and billing changes.

Can't find it in the docs or the app? Send us a note and a real person will get back to you.

Browse the docs

The documentation walks through every part of Licentio, whether you're logging your own hours or supervising a team.

Set up your account and log your first hours.

Record supervised experience the way the BBS counts it.

Track requirements and resolve validation issues.

Coordinate sign-offs with your supervisors.

Generate board-ready documentation on demand.

Manage your approval queue and credentials.

Update your profile and manage your subscription.

Understand the messages Licentio sends.

Still need help?

If the documentation and the app don't have your answer, write to us. Every message reaches the team directly.

We typically respond within one business day.

Early users get a direct line to the team. Your questions shape both the docs and the product.

30 days free. No credit card required.