[{"data":1,"prerenderedAt":1102},["ShallowReactive",2],{"component-site":3,"component-header":22,"page-privacy":33,"component-footer":1034,"component-nav":1092},{"id":4,"extension":5,"meta":6,"softwareApp":7,"stem":18,"webSite":19,"__hash__":21},"componentSite\u002Fcomponents\u002Fsite.yml","yml",{},{"name":8,"applicationCategory":9,"description":10,"operatingSystem":11,"offer":12},"Licentio","HealthApplication","Licentio validates your supervised experience hours against California BBS requirements for LCSW, LMFT, and LPCC licensure.","Web, iOS, Android",{"description":13,"price":14,"priceCurrency":15,"availability":16,"priceValidUntil":17},"Free during beta. $79\u002Fyear after launch.","79.00","USD","https:\u002F\u002Fschema.org\u002FPreOrder","2027-12-31","components\u002Fsite",{"name":8,"description":20},"Track supervised clinical hours toward California licensure with real-time BBS rule validation.","kwgoYI8zbNYRQy1q22rh_1wLZHv2iK-vHaiAlzdDhEU",{"id":23,"cta":24,"extension":5,"logoAlt":8,"meta":30,"stem":31,"__hash__":32},"componentHeader\u002Fcomponents\u002Fheader.yml",{"label":25,"to":26,"color":27,"variant":28,"size":29},"Join the Beta","\u002F#waitlist","primary","solid","sm",{},"components\u002Fheader","hkAyLP7lXuv0EoGvv44cax2LYgvc3n5xgWaDTaeyHaM",{"id":34,"title":35,"body":36,"description":1025,"effectiveDate":1026,"extension":1027,"lastUpdated":1026,"meta":1028,"navigation":1029,"path":1030,"seo":1031,"stem":1032,"__hash__":1033},"pagePrivacy\u002Fpages\u002Flegal\u002Fprivacy-policy.md","Privacy Policy",{"type":37,"value":38,"toc":982},"minimark",[39,44,48,51,54,59,68,72,76,79,114,118,121,146,150,164,170,174,177,336,339,343,346,406,409,413,416,420,423,427,430,502,505,509,512,516,519,523,526,543,546,550,553,556,559,563,571,575,583,587,590,593,614,620,624,628,631,781,784,788,791,838,842,845,849,855,858,862,868,872,876,879,882,886,892,896,899,903,906,910,918,922,934,938,941],[40,41,43],"h2",{"id":42},"_1-introduction","1. Introduction",[45,46,47],"p",{},"This Privacy Policy describes how Zachary Cardoza, doing business as Kaweah Tech (\"Kaweah Tech,\" \"we,\" \"us,\" or \"our\"), collects, uses, and protects your personal information when you use Licentio (\"the Service\"), available at licent.io and through associated mobile applications.",[45,49,50],{},"The Service is intended exclusively for users located in the United States, and you represent that your primary place of residence is in the United States. If you are located outside the United States, you may not use the Service. We do not intend to process personal information of individuals located in the European Union, the United Kingdom, or other jurisdictions with extraterritorial privacy regimes; such individuals should not create an account or submit personal information through the Service.",[45,52,53],{},"We are committed to protecting your privacy. Licentio is designed as a record-keeping tool for clinical licensure tracking, not as a repository for protected health information (PHI). We do not collect or store PHI.",[55,56,58],"h3",{"id":57},"notice-at-collection","Notice at Collection",[45,60,61,62,67],{},"This Privacy Policy serves as our Notice at Collection under the California Consumer Privacy Act (CCPA). The link provided to you at or before the point of personal information collection (for example, from our signup form) anchors directly to ",[63,64,66],"a",{"href":65},"#2-information-we-collect","Section 2 below",", which identifies the categories of personal information we collect, the purposes for which each category is used, whether any category is sold or shared, and the retention period for each category.",[40,69,71],{"id":70},"_2-information-we-collect","2. Information We Collect",[55,73,75],{"id":74},"_21-information-you-provide","2.1 Information You Provide",[45,77,78],{},"When you create an account and use the Service, you may provide:",[80,81,82,90,96,102,108],"ul",{},[83,84,85,89],"li",{},[86,87,88],"strong",{},"Account information:"," name and email address (required); phone number (optional)",[83,91,92,95],{},[86,93,94],{},"Authentication credentials:"," password (hashed, never stored in plaintext), or OAuth tokens via Google or Apple",[83,97,98,101],{},[86,99,100],{},"Profile information:"," professional role (associate, supervisor), license type, licensing state",[83,103,104,107],{},[86,105,106],{},"Licensure data:"," supervised experience hours, event categories, supervision records, signoffs, and related notes",[83,109,110,113],{},[86,111,112],{},"Supervisory relationships:"," associations between supervisor and supervisee accounts",[55,115,117],{"id":116},"_22-information-collected-automatically","2.2 Information Collected Automatically",[45,119,120],{},"When you use the Service, we automatically collect:",[80,122,123,134,140],{},[83,124,125,128,129,133],{},[86,126,127],{},"Usage analytics:"," page views, feature usage patterns, and session duration. We collect these via PostHog, configured in cookieless mode and with settings intended to prevent the collection of cookies or persistent device identifiers. Please see our ",[63,130,132],{"href":131},"\u002Flegal\u002Fcookie-policy\u002F","Cookie Policy"," for the caveats and configuration details that apply.",[83,135,136,139],{},[86,137,138],{},"Error reports:"," application errors and diagnostic data, collected via PostHog to help us identify and fix issues.",[83,141,142,145],{},[86,143,144],{},"Server logs:"," IP address, request timestamps, and browser\u002Fdevice type, retained in AWS CloudWatch for operational and security purposes.",[55,147,149],{"id":148},"_23-information-we-do-not-collect","2.3 Information We Do Not Collect",[80,151,152,155,158,161],{},[83,153,154],{},"Protected health information (PHI) or client-identifying data",[83,156,157],{},"Social Security numbers or government-issued identification numbers",[83,159,160],{},"Payment card numbers (payment data is transmitted directly to Stripe and never touches our servers)",[83,162,163],{},"Advertising identifiers, and we do not engage in cross-site behavioral tracking",[45,165,166,169],{},[86,167,168],{},"AI and machine learning commitment."," We do not use your personally identifiable data, User Content, or account activity to train artificial intelligence or machine learning models. We will not do so in the future without obtaining your explicit, opt-in consent first. Anonymized, aggregated analytics that cannot be reasonably linked to you may be used to improve the Service, including by informing heuristics or internal tooling, as described in Sections 2.2 and 3.",[55,171,173],{"id":172},"_24-ccpa-categories-of-personal-information","2.4 CCPA Categories of Personal Information",[45,175,176],{},"The table below maps the information described above to the categories defined by the California Consumer Privacy Act (Cal. Civ. Code § 1798.140). We include this regardless of whether we currently meet CCPA applicability thresholds, as a matter of transparency and because we intend to honor CCPA rights for all users.",[178,179,180,205],"table",{},[181,182,183],"thead",{},[184,185,186,190,193,196,199,202],"tr",{},[187,188,189],"th",{},"CCPA Category",[187,191,192],{},"Examples We Collect",[187,194,195],{},"Source",[187,197,198],{},"Business Purpose",[187,200,201],{},"Shared With",[187,203,204],{},"Retention",[206,207,208,229,249,273,296,316],"tbody",{},[184,209,210,214,217,220,223,226],{},[211,212,213],"td",{},"Identifiers",[211,215,216],{},"Name, email address, phone number, IP address",[211,218,219],{},"Directly from you; automatically via server logs",[211,221,222],{},"Account creation, authentication, communication, security",[211,224,225],{},"AWS, Neon, SES (as service providers); other users (display name in shared records)",[211,227,228],{},"Active account + 45 days after deletion request; IP in server logs for 90 days",[184,230,231,234,237,240,243,246],{},[211,232,233],{},"Personal information per Cal. Civ. Code § 1798.80(e)",[211,235,236],{},"Name, phone number",[211,238,239],{},"Directly from you",[211,241,242],{},"Account creation, communication",[211,244,245],{},"AWS, Neon, SES (as service providers)",[211,247,248],{},"Active account + 45 days after deletion request",[184,250,251,254,257,259,262,265],{},[211,252,253],{},"Professional or employment-related information",[211,255,256],{},"License type, licensing state, supervised hours, supervision records, signoffs",[211,258,239],{},[211,260,261],{},"Core service delivery, compliance validation",[211,263,264],{},"Other users with shared supervisory relationships; AWS, Neon (as service providers)",[211,266,267,268,272],{},"Active account + 45 days after deletion request for non-shared records; shared records retained per ",[63,269,271],{"href":270},"\u002Flegal\u002Fdata-retention\u002F","Data Retention Policy § 3.2"," (while the linked user's account remains active, or for six years after the last supervisory event involving that record, whichever is later)",[184,274,275,278,281,284,287,293],{},[211,276,277],{},"Internet or electronic network activity",[211,279,280],{},"Pages viewed, features used, session duration, browser\u002Fdevice type",[211,282,283],{},"Automatically via PostHog and server logs",[211,285,286],{},"Service improvement, error resolution, security",[211,288,289,290,292],{},"PostHog (collected in cookieless mode, with configuration intended to avoid personal identifiers; see our ",[63,291,132],{"href":131}," for caveats); AWS CloudWatch",[211,294,295],{},"Analytics: 24 months from event; server logs: 90 days",[184,297,298,301,304,307,310,313],{},[211,299,300],{},"Commercial information",[211,302,303],{},"Subscription plan, billing history",[211,305,306],{},"Directly from you; from Stripe",[211,308,309],{},"Billing, subscription management",[211,311,312],{},"Stripe (as service provider)",[211,314,315],{},"Active account + 45 days after deletion request; Stripe maintains its own records",[184,317,318,321,324,327,330,333],{},[211,319,320],{},"Geolocation data",[211,322,323],{},"General location derived from IP address (not precise)",[211,325,326],{},"Automatically via server logs",[211,328,329],{},"Security, fraud prevention",[211,331,332],{},"AWS CloudWatch",[211,334,335],{},"90 days",[45,337,338],{},"We do not intentionally collect sensitive personal information as defined by the CPRA. If you voluntarily provide information that falls within a sensitive category (for example, in free-text notes fields), we will treat that information with the protections applicable to sensitive personal information under the CPRA. We do not sell or share (for cross-context behavioral advertising) any category of personal information.",[40,340,342],{"id":341},"_3-how-we-use-your-information","3. How We Use Your Information",[45,344,345],{},"We use your information for the following purposes:",[80,347,348,354,360,370,376,382,388,394,400],{},[83,349,350,353],{},[86,351,352],{},"Providing the Service:"," storing and displaying your licensure records, processing experience hours against pathway requirements, enabling supervisory collaboration",[83,355,356,359],{},[86,357,358],{},"Authentication:"," verifying your identity when you sign in",[83,361,362,365,366],{},[86,363,364],{},"Transactional communications:"," sending account-related emails (verification, password reset, approval notifications, subscription reminders) from ",[63,367,369],{"href":368},"mailto:app@licent.io","app@licent.io",[83,371,372,375],{},[86,373,374],{},"Service improvement:"," analyzing aggregated, anonymized usage patterns to improve features and performance",[83,377,378,381],{},[86,379,380],{},"Error resolution:"," diagnosing and fixing technical issues",[83,383,384,387],{},[86,385,386],{},"Security:"," detecting and preventing unauthorized access, fraud, or abuse",[83,389,390,393],{},[86,391,392],{},"Technical operations:"," database backups, system monitoring, disaster recovery, and infrastructure maintenance",[83,395,396,399],{},[86,397,398],{},"Support:"," responding to your support inquiries, which may involve reviewing your account data",[83,401,402,405],{},[86,403,404],{},"Legal compliance:"," responding to lawful requests from authorities when required",[45,407,408],{},"We do not use your information for advertising, profiling, or automated decision-making. As stated in Section 2.3, we do not use your personally identifiable data, User Content, or account activity to train artificial intelligence or machine learning models, and we will not do so without your explicit, opt-in consent.",[40,410,412],{"id":411},"_4-how-we-share-your-information","4. How We Share Your Information",[45,414,415],{},"We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We do not share personal information with third parties for their direct marketing purposes. Accordingly, there is no list of third parties to disclose under California's \"Shine the Light\" law (Cal. Civ. Code § 1798.83). We share your information only in the following circumstances:",[55,417,419],{"id":418},"_41-with-other-users-by-design","4.1 With Other Users (By Design)",[45,421,422],{},"The Service's core functionality involves collaboration between supervisees and supervisors. When you participate in a supervisory relationship, certain data is shared with the other party, including experience hours, signoffs, and supervision session records. This sharing is an essential part of how the Service works.",[55,424,426],{"id":425},"_42-with-service-providers","4.2 With Service Providers",[45,428,429],{},"We use the following third-party service providers to operate the Service:",[178,431,432,445],{},[181,433,434],{},[184,435,436,439,442],{},[187,437,438],{},"Provider",[187,440,441],{},"Purpose",[187,443,444],{},"Data Processed",[206,446,447,458,469,480,491],{},[184,448,449,452,455],{},[211,450,451],{},"Amazon Web Services (AWS)",[211,453,454],{},"Cloud infrastructure (compute, storage, CDN)",[211,456,457],{},"All Service data (encrypted in transit and at rest)",[184,459,460,463,466],{},[211,461,462],{},"Neon",[211,464,465],{},"Managed PostgreSQL database hosting",[211,467,468],{},"All structured Service data (encrypted in transit and at rest)",[184,470,471,474,477],{},[211,472,473],{},"PostHog",[211,475,476],{},"Product analytics and error tracking (cookieless mode)",[211,478,479],{},"Anonymized usage events, error diagnostics (no personal identifiers)",[184,481,482,485,488],{},[211,483,484],{},"Stripe",[211,486,487],{},"Payment processing",[211,489,490],{},"Name, email, payment method (transmitted directly to Stripe, never stored on our servers)",[184,492,493,496,499],{},[211,494,495],{},"Amazon Simple Email Service (SES)",[211,497,498],{},"Transactional email delivery",[211,500,501],{},"Email address, message content",[45,503,504],{},"All providers listed above are engaged as \"service providers\" or \"contractors\" as defined by the CCPA. We rely on each provider's standard data processing agreement (or equivalent written terms) to require that the provider: (i) process personal information only for the purposes we specify, (ii) not sell or share your personal information, (iii) maintain reasonable security measures appropriate to the nature of the data, and (iv) assist us in responding to consumer rights requests. We retain accepted copies of these provider agreements as part of our vendor records.",[55,506,508],{"id":507},"_43-legal-requirements","4.3 Legal Requirements",[45,510,511],{},"We may disclose your information if required to do so by law, regulation, legal process, or governmental request.",[55,513,515],{"id":514},"_44-business-transfers","4.4 Business Transfers",[45,517,518],{},"If Kaweah Tech is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you at least 30 days before such a transfer takes effect, and you will have the opportunity to delete your account before the transfer.",[40,520,522],{"id":521},"_5-data-storage-and-security","5. Data Storage and Security",[45,524,525],{},"Your data is stored in the United States using Neon (managed PostgreSQL) and AWS infrastructure. We implement industry-standard security measures, including but not limited to:",[80,527,528,531,534,537,540],{},[83,529,530],{},"Encryption in transit (TLS) for all data transmitted between your device and our servers",[83,532,533],{},"Encryption at rest for stored data",[83,535,536],{},"Hashed passwords using Argon2id (passwords are never stored in plaintext)",[83,538,539],{},"Capability-based authorization ensuring users can only access data they are permitted to see",[83,541,542],{},"Audit logging of data access and modification events for authentication, licensure records, shared events, role changes, and administrative actions on your account",[45,544,545],{},"While we take reasonable measures to protect your information, no system is completely secure. We cannot guarantee absolute security.",[55,547,549],{"id":548},"_51-breach-notification","5.1 Breach Notification",[45,551,552],{},"For purposes of this Policy, a \"breach\" means the unauthorized acquisition of your unencrypted personal information, or of encrypted personal information together with the key or credential necessary to decrypt it, consistent with the definition of a security breach under Cal. Civ. Code § 1798.82.",[45,554,555],{},"In the event of such a breach, we will notify affected users in the most expedient time possible and without unreasonable delay, consistent with Cal. Civ. Code § 1798.82 and the corresponding breach-notification statutes of the states in which affected users reside. Our voluntary target is to provide notification within 30 days of confirming a breach, though the actual timeline may vary depending on the scope and complexity of the incident and any requests from law enforcement to delay notification. Notification will be sent to the email address associated with your account and will describe the nature of the breach, the types of information involved, the steps we are taking in response, and any steps you can take to protect yourself. Where a single incident affects more than 500 California residents, we will also submit a sample notification to the California Attorney General as required by Cal. Civ. Code § 1798.82(f), and we will notify other state authorities where required by applicable state law.",[45,557,558],{},"If a breach is discovered in backup data, we will isolate the affected backups and, where technically feasible, re-key or re-encrypt the affected data. We will include backup-specific details in our breach notification if backup data was the source or vector of the breach.",[55,560,562],{"id":561},"_52-security-reporting","5.2 Security Reporting",[45,564,565,566,570],{},"If you discover a security vulnerability in the Service, please report it to ",[63,567,569],{"href":568},"mailto:security@licent.io","security@licent.io",". We ask that you provide us with a reasonable opportunity to address the issue before making any public disclosure.",[55,572,574],{"id":573},"_53-no-hipaa-business-associate-relationship","5.3 No HIPAA Business Associate Relationship",[45,576,577,578,582],{},"Licentio is designed for tracking licensure hours and supervisory relationships, not for storing clinical or patient information. We are not a HIPAA Business Associate, and no Business Associate Agreement (BAA) exists between Kaweah Tech and any user. You are responsible for ensuring that you do not store protected health information (PHI) or client-identifying data in the Service (see our ",[63,579,581],{"href":580},"\u002Flegal\u002Fterms-of-service\u002F","Terms of Service",", Section 5.1). If we detect content that appears to contain PHI or client-identifying data, we may remove it and notify the account holder.",[40,584,586],{"id":585},"_6-data-retention","6. Data Retention",[45,588,589],{},"We retain your data for as long as your account is active. We do not delete accounts due to inactivity.",[45,591,592],{},"When you request account deletion:",[80,594,595,605],{},[83,596,597,600,601,604],{},[86,598,599],{},"Removed within 45 days:"," email address, phone number, password\u002Fauthentication credentials, non-shared events, progress calculations, subscription details, and other personal profile data. Note that personal data may persist in encrypted backups for up to 30 additional days (75 days total from your deletion request). See our ",[63,602,603],{"href":270},"Data Retention Policy"," for the complete timeline.",[83,606,607,613],{},[86,608,609,610,612],{},"Retained as described in our ",[63,611,603],{"href":270},":"," your display name (as shown in other users' records) and any shared events or signoffs that involve another user through a supervisory relationship. This data is retained for as long as the linked user's account remains active, or for six years after the last supervisory event involving that record, whichever is later. This retention is necessary to complete the transaction for which the data was collected (the supervisory collaboration between users) and to provide the ongoing Service to the other user who relies on that record for their own licensure documentation, consistent with the exceptions to the right to delete under Cal. Civ. Code § 1798.105(d)(1) and § 1798.105(d)(7). The six-year period is calibrated to the California Board of Behavioral Sciences' experience-hour window (supervised hours submitted more than six years after the date of service are generally not accepted toward California licensure), with allowance for typical licensure submission timing.",[45,615,616,617,619],{},"See our full ",[63,618,603],{"href":270}," for specifics, including retention duration, legal basis, and the deletion grace period.",[40,621,623],{"id":622},"_7-your-rights","7. Your Rights",[55,625,627],{"id":626},"_71-your-rights-at-a-glance","7.1 Your Rights at a Glance",[45,629,630],{},"All users of the Service have the rights set out in the table below. Depending on your state of residence, you may also have additional rights under applicable state privacy laws (see Section 7.2). This table is the canonical description of each right and its mechanism; other Licentio documents that refer to these rights defer to this section.",[178,632,633,652],{},[181,634,635],{},[184,636,637,640,643,646,649],{},[187,638,639],{},"Right",[187,641,642],{},"How to Exercise",[187,644,645],{},"Mechanism",[187,647,648],{},"Response Time",[187,650,651],{},"Cost",[206,653,654,676,695,713,733,748,762],{},[184,655,656,659,667,670,673],{},[211,657,658],{},"Access (right to know what we have)",[211,660,661,662,666],{},"Email ",[63,663,665],{"href":664},"mailto:legal@licent.io","legal@licent.io"," or use privacy settings in-app",[211,668,669],{},"Self-service in-app where available; otherwise support-assisted",[211,671,672],{},"Within 45 days; we may extend an additional 45 days for complex requests, with notice to you",[211,674,675],{},"Free",[184,677,678,681,687,690,693],{},[211,679,680],{},"Correction",[211,682,683,684,686],{},"Update in-app through account settings; or email ",[63,685,665],{"href":664}," if a field is not editable",[211,688,689],{},"Self-service where available; otherwise support-assisted",[211,691,692],{},"Within 45 days of confirming identity",[211,694,675],{},[184,696,697,700,705,708,711],{},[211,698,699],{},"Export (portability)",[211,701,702,703],{},"Use the built-in export feature in account settings; if temporarily unavailable, email ",[63,704,665],{"href":664},[211,706,707],{},"Self-service; support-assisted fallback",[211,709,710],{},"Self-service: immediate. Support-assisted: within 45 days",[211,712,675],{},[184,714,715,718,723,726,731],{},[211,716,717],{},"Deletion",[211,719,720,721],{},"Use \"Delete Account\" in account settings; or email ",[63,722,665],{"href":664},[211,724,725],{},"Self-service in-app; support-assisted by email",[211,727,728,729],{},"Initiated at Day 0, completed within 45 days, subject to the exceptions in Section 6 and the ",[63,730,603],{"href":270},[211,732,675],{},[184,734,735,738,741,744,746],{},[211,736,737],{},"Opt out of sale \u002F sharing for targeted advertising",[211,739,740],{},"Not applicable. Licentio does not sell personal information or share it for cross-context behavioral advertising (see Section 7.3)",[211,742,743],{},"N\u002FA",[211,745,743],{},[211,747,743],{},[184,749,750,753,756,758,760],{},[211,751,752],{},"Non-discrimination",[211,754,755],{},"Automatic. We do not discriminate against users for exercising any privacy right",[211,757,743],{},[211,759,743],{},[211,761,743],{},[184,763,764,767,773,776,779],{},[211,765,766],{},"Authorized agent requests",[211,768,769,770,772],{},"Agent emails ",[63,771,665],{"href":664}," with written authorization (see Section 7.5)",[211,774,775],{},"Support-assisted",[211,777,778],{},"Within 45 days of verifying authorization",[211,780,675],{},[45,782,783],{},"The 45-day commitment above meets the standard response window under the California Consumer Privacy Act (Cal. Civ. Code § 1798.130(a)(2)). Where applicable state law requires a shorter response window, we will honor the shorter window for users covered by that law.",[55,785,787],{"id":786},"_72-state-specific-privacy-rights","7.2 State-Specific Privacy Rights",[45,789,790],{},"In addition to the rights in Section 7.1, depending on your state of residence you may have additional rights under applicable state privacy laws, including but not limited to California, Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and any other US state with a comprehensive consumer privacy law in effect. These typically include:",[80,792,793,799,805,811,817,823,829],{},[83,794,795,798],{},[86,796,797],{},"Right to know"," what personal information we collect, use, and disclose about you (see Section 2.4 for CCPA-format disclosure)",[83,800,801,804],{},[86,802,803],{},"Right to access"," a copy of the personal information we process about you (see Section 7.1, \"Access\")",[83,806,807,810],{},[86,808,809],{},"Right to correct"," inaccurate personal information (see Section 7.1, \"Correction\")",[83,812,813,816],{},[86,814,815],{},"Right to delete"," your personal information, subject to exceptions for data needed to complete transactions, comply with legal obligations, or preserve shared licensure records as described in Section 6",[83,818,819,822],{},[86,820,821],{},"Right to opt out of sale or sharing"," for cross-context behavioral advertising (see Section 7.3)",[83,824,825,828],{},[86,826,827],{},"Right to non-discrimination"," for exercising any of your privacy rights",[83,830,831,834,835,837],{},[86,832,833],{},"Right to appeal"," (in states that provide one) an adverse decision on a privacy rights request. To appeal, reply to our decision email within 45 days or email ",[63,836,665],{"href":664}," with the subject line \"Privacy Rights Appeal\"",[55,839,841],{"id":840},"_73-universal-opt-out-signals","7.3 Universal Opt-Out Signals",[45,843,844],{},"Licentio does not sell personal information and does not share personal information for cross-context behavioral advertising. Because there is no sale or sharing to opt out of, no opt-out mechanism is necessary. We recognize Global Privacy Control (GPC) and similar universal opt-out preference signals, and our data practices are already consistent with the intent of those signals.",[55,846,848],{"id":847},"_74-how-to-exercise-your-rights","7.4 How to Exercise Your Rights",[45,850,851,852,854],{},"Section 7.1 describes each right and the mechanism for exercising it. You may submit any privacy rights request by emailing ",[63,853,665],{"href":664}," or, where available, through the privacy settings in your account.",[45,856,857],{},"We will verify your identity before processing your request, typically by confirming ownership of the email address associated with your account. We will respond within the timeframe set out in Section 7.1. If we are unable to fulfill your request in whole or in part, we will explain why and, where applicable, describe your right to appeal.",[55,859,861],{"id":860},"_75-authorized-agents","7.5 Authorized Agents",[45,863,864,865,867],{},"You may designate an authorized agent to submit privacy rights requests on your behalf. To do so, provide the agent with a written authorization, and have the agent submit the request to ",[63,866,665],{"href":664}," along with a copy of that authorization. Consistent with the CCPA regulations (Cal. Code Regs. tit. 11, § 7063), we aim not to impose unnecessarily burdensome verification requirements. Where we reasonably need additional information to verify that the agent is authorized to act on your behalf, or to confirm that the request reflects your wishes, we may contact you or the agent to request a limited additional verification step. An agent registered with the California Secretary of State may rely on that registration to demonstrate agency status.",[40,869,871],{"id":870},"_8-childrens-privacy","8. Children's Privacy",[55,873,875],{"id":874},"_81-user-age-requirement","8.1 User Age Requirement",[45,877,878],{},"The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under the age of 13 (as defined by the Children's Online Privacy Protection Act, or COPPA) or from minors under the age of 18. If we learn that we have collected information from a user under 18, we will delete that account and its associated personal data promptly.",[45,880,881],{},"In the unusual case that a user under 18 has been involved in supervisory relationships with other users of the Service, we will also remove or anonymize the minor's contributions to those shared records, to the extent consistent with the integrity of the other user's licensure records. Where full removal of a shared event would materially damage another user's licensure documentation, we will anonymize the minor's name and account identifiers from that event rather than delete it.",[55,883,885],{"id":884},"_82-client-minors","8.2 Client Minors",[45,887,888,889,891],{},"Because we prohibit the storage of client-identifying data (see our ",[63,890,581],{"href":580},", Section 5.1), we do not knowingly process the personal information of our users' clients, including minors. Users are responsible for ensuring that no client-identifying information, for clients of any age, is entered into the Service.",[40,893,895],{"id":894},"_9-third-party-links","9. Third-Party Links",[45,897,898],{},"The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.",[40,900,902],{"id":901},"_10-changes-to-this-policy","10. Changes to This Policy",[45,904,905],{},"We may update this Privacy Policy from time to time. For material changes that affect your rights (such as changes to data collection, use, sharing, or retention practices), we will notify you at least 30 days in advance and require affirmative re-acceptance at your next login. For non-material clarifications, continued use of the Service after the effective date constitutes acceptance.",[40,907,909],{"id":908},"_11-accessibility","11. Accessibility",[45,911,912,913,917],{},"We are committed to making the Service accessible to all users, including users with disabilities. If you experience difficulty accessing any part of the Service or this Privacy Policy, please contact ",[63,914,916],{"href":915},"mailto:support@licent.io","support@licent.io"," and we will work to provide the information you need in an accessible format.",[40,919,921],{"id":920},"_12-related-policies","12. Related Policies",[45,923,924,925,927,928,930,931,933],{},"This Privacy Policy is part of Licentio's legal framework. Please also review our ",[63,926,581],{"href":580},", ",[63,929,132],{"href":131},", and ",[63,932,603],{"href":270},".",[40,935,937],{"id":936},"_13-contact","13. Contact",[45,939,940],{},"For questions about this Privacy Policy or to exercise your rights, contact us at:",[178,942,943,953],{},[181,944,945],{},[184,946,947,950],{},[187,948,949],{},"Inquiry Type",[187,951,952],{},"Contact",[206,954,955,964,973],{},[184,956,957,960],{},[211,958,959],{},"Privacy rights (access, deletion, correction, export, appeals, authorized agents)",[211,961,962],{},[63,963,665],{"href":664},[184,965,966,969],{},[211,967,968],{},"General support (login, billing, account operations)",[211,970,971],{},[63,972,916],{"href":915},[184,974,975,978],{},[211,976,977],{},"Security vulnerabilities",[211,979,980],{},[63,981,569],{"href":568},{"title":983,"searchDepth":984,"depth":984,"links":985},"",2,[986,990,996,997,1003,1008,1009,1016,1020,1021,1022,1023,1024],{"id":42,"depth":984,"text":43,"children":987},[988],{"id":57,"depth":989,"text":58},3,{"id":70,"depth":984,"text":71,"children":991},[992,993,994,995],{"id":74,"depth":989,"text":75},{"id":116,"depth":989,"text":117},{"id":148,"depth":989,"text":149},{"id":172,"depth":989,"text":173},{"id":341,"depth":984,"text":342},{"id":411,"depth":984,"text":412,"children":998},[999,1000,1001,1002],{"id":418,"depth":989,"text":419},{"id":425,"depth":989,"text":426},{"id":507,"depth":989,"text":508},{"id":514,"depth":989,"text":515},{"id":521,"depth":984,"text":522,"children":1004},[1005,1006,1007],{"id":548,"depth":989,"text":549},{"id":561,"depth":989,"text":562},{"id":573,"depth":989,"text":574},{"id":585,"depth":984,"text":586},{"id":622,"depth":984,"text":623,"children":1010},[1011,1012,1013,1014,1015],{"id":626,"depth":989,"text":627},{"id":786,"depth":989,"text":787},{"id":840,"depth":989,"text":841},{"id":847,"depth":989,"text":848},{"id":860,"depth":989,"text":861},{"id":870,"depth":984,"text":871,"children":1017},[1018,1019],{"id":874,"depth":989,"text":875},{"id":884,"depth":989,"text":885},{"id":894,"depth":984,"text":895},{"id":901,"depth":984,"text":902},{"id":908,"depth":984,"text":909},{"id":920,"depth":984,"text":921},{"id":936,"depth":984,"text":937},"How Licentio collects, uses, and protects your personal information. We do not collect or store protected health information (PHI).","2026-04-16","md",{},true,"\u002Fpages\u002Flegal\u002Fprivacy-policy",{"title":35,"description":1025},"pages\u002Flegal\u002Fprivacy-policy","Sfv7uD6w2Vk-X_jHBpHh-bvr0F40XpZxxWl_cu84o8I",{"id":1035,"columns":1036,"extension":5,"meta":1075,"social":1076,"stem":1089,"tagline":1090,"__hash__":1091},"componentFooter\u002Fcomponents\u002Ffooter.yml",[1037,1052,1063],{"heading":1038,"links":1039},"Product",[1040,1043,1046,1049],{"label":1041,"to":1042},"Features","\u002Ffeatures\u002F",{"label":1044,"to":1045},"Pricing","\u002Fpricing\u002F",{"label":1047,"to":1048},"For Supervisors","\u002Forganizations\u002F#supervisors",{"label":1050,"to":1051},"For Organizations","\u002Forganizations\u002F",{"heading":1053,"links":1054},"Company",[1055,1058,1061],{"label":1056,"to":1057},"About","\u002Fabout\u002F",{"label":1059,"to":1060},"Field Notes","\u002Ffield-notes\u002F",{"label":952,"to":1062},"\u002Fabout\u002F#contact",{"heading":1064,"links":1065},"Legal",[1066,1069,1070,1072,1073],{"label":1067,"to":1068},"Overview","\u002Flegal\u002F",{"label":581,"to":580},{"label":35,"to":1071},"\u002Flegal\u002Fprivacy-policy\u002F",{"label":132,"to":131},{"label":1074,"to":270},"Data Retention",{},[1077,1081,1085],{"label":1078,"href":1079,"icon":1080},"LinkedIn","https:\u002F\u002Flinkedin.com\u002Fcompany\u002Flicentio","ph:linkedin-logo-duotone",{"label":1082,"href":1083,"icon":1084},"Instagram","https:\u002F\u002Finstagram.com\u002Flicentio","ph:instagram-logo-duotone",{"label":1086,"href":1087,"icon":1088},"Facebook","https:\u002F\u002Ffacebook.com\u002Flicentio","ph:facebook-logo-duotone","components\u002Ffooter","Confidence at every step toward licensure.","VYUqTQjAHKhHzSt_LIkUpGIrRi5J-CzcF76488bmDao",{"id":1093,"extension":5,"links":1094,"meta":1099,"stem":1100,"__hash__":1101},"componentNav\u002Fcomponents\u002Fnav.yml",[1095,1096,1097,1098],{"label":1041,"to":1042},{"label":1050,"to":1051},{"label":1044,"to":1045},{"label":1056,"to":1057},{},"components\u002Fnav","4DKFHcTTiGbB9D_lO_-E7gQt-D6mbEtm4JL6Hau88sI",1776402496737]